Phoenix Safe House Emergency Shelter

If you are in danger, our emergency shelter (Phoenix Safe House) can be your safe place. We provide a 30 bed emergency shelter to women with children and single women experiencing family violence. We offer you everything you will need to leave and rebuild your life. We provide a safe haven, meals, support, information, safety planning and referrals to other community resources.

Families are given their own bedroom; women without children share a room when space is limited. The shelter is accessible with one bedroom that is wheelchair accessible. Phoenix Safe House is a communal living space and you will share all the facilities outside of your own bedroom. We have a kitchen, a dining room, a living room, TV lounges and a laundry room. For the children, we have play spaces and moms have access to our day care facility.

Information or access to shelter is available 24-hours a day, 7-days a week, 365 days of the year. To speak to us about accessing the emergency shelter please call 403-529-1091 or Toll Free 1-800-661-7949

Arriving at the Shelter

When you are ready to leave, we are here for you. You can call our help line at (403) 529-1091. A worker will talk to you about the space availability and make plans for you and your children (if you will be bringing any with you) to come into the Shelter. We can also help arrange transportation to the Shelter if that is a need.

When you arrive you will meet with staff and complete some very basic paperwork. After that, we will show you to your bedroom. Each bed has clean linens and basic hygiene needs packages. You will be given some time to settle in and get to know where things are. When you are ready, we will go over the Welcome package and will tell you a bit more about what we do.

We will let you know if there is space for you and your children (if you'll be bringing any with you). We will also arrange for transportation to the shelter if you don't have your own way. .

When you arrive, shelter staff will meet you at the door and take you to a private room where they will go through the intake process with you. There will be intake paper work to complete, a tour, an introduction to the shelter and to our guidelines for communal living. .

Within a short period of time, you and your children (if you have any) will be safely settled into a comfortable bedroom and will have full access to the services of the shelter.